Frequently Asked Questions

1.⁠ ⁠What is artistic swimming gel?

It is a product specifically designed to keep hair in place during artistic swimming competitions. It offers extreme hold, is water-resistant, and allows the hairstyle to remain intact throughout the performance.

2.⁠ ⁠How do you use gelatin?

Instructions for use:
1. Heat: Place the gelatin in a bain-marie or in the microwave until it becomes liquid.
2. Open carefully: Make sure it is not too hot.
3. Apply: Distribute evenly throughout the hair.
4. Set: Use a hairdryer for 5 minutes to obtain a perfect result.

3.⁠ ⁠How long does gel last in hair?

The gel lasts for the entire duration of the competition, ensuring that the hairstyle remains intact throughout the event.

4.⁠ ⁠Is it waterproof?

Yes, the gel is waterproof and designed to withstand prolonged immersion in pools.

5.⁠ ⁠How long does the jelly last once opened?

Gelatin should be used immediately after heating and opening, as it is designed to be single use.

6.⁠ ⁠How should I store the gelatin?

Store the gel in the refrigerator once you receive it and keep it refrigerated until the day of the competition.

7.⁠ ⁠Is it safe for the scalp?

Yes, the gel is formulated with gentle ingredients to be safe on the scalp. If you have sensitive skin, it is recommended to test it on a small area before using it fully.

8.⁠ ⁠Is it easy to remove?

Yes, the gel is easily removed by washing your hair with warm water and shampoo.

9.⁠ ⁠Is gel suitable for all hair types?

Yes, gel is suitable for any type of hair, whether straight, curly or thick.

10.⁠ ⁠Is a single-use gel enough?

Yes, one gel is enough for a single head, unless the person has very short hair, in which case there will probably be too much.

11.⁠ ⁠Can gelatin be frozen?

Yes, gelatin can be frozen. In fact, it is recommended if you are going to compete in a few months. Just defrost it the day before and place it in the fridge to use at the event.

12.⁠ ⁠Are there club discounts for purchasing larger quantities?

We do not offer discounts for bulk purchases, but we do launch special offers from time to time, exclusively through our website.

13.⁠ ⁠How long does shipping take?

Standard shipping to Spain takes approximately 48 business hours. If shipping is outside of Spain, delivery time is between 2 to 5 business days, depending on location.

14.⁠ ⁠To which countries is shipping made?

We ship to Spain, Europe, USA and Canada. For other countries, shipping is available upon request via email.