Privacy Policy

Synkro Gelas Privacy Policy

At Gelas Synkro, we are committed to protecting the privacy and personal data of our users. This privacy policy describes how we collect, use, and protect the information provided by users through our website.

  1. Information We Collect

When you use our website, we may collect the following categories of information:
• Personal data: Name, surname, address, email, telephone number and data necessary to process orders or answer queries.
• Payment information: Data related to the payment methods used to make purchases (securely processed by third-party providers).
• Browsing information: IP address, browser used, time spent on the website, pages visited, and cookies.

  1. Purpose of Data Processing

The data collected will be used for the following purposes:
• Process orders and manage shipments.
• Provide customer support and answer queries.
• Send commercial and promotional communications, with the user's prior consent.
• Improve the browsing experience and optimize our website.
• Comply with legal obligations.

  1. How We Protect Your Data
    • We implement appropriate technical and organizational measures to ensure the security of your personal data.
    • We limit access to your data only to those employees or suppliers who need to use it.
    • We do not share or sell personal information to third parties, except when strictly necessary to process orders (for example, shipping companies or payment platforms).
  2. User Rights

Users have the right to:
• Access, rectify or delete your personal data.
• Limit or oppose the processing of your data.
• Withdraw your consent at any time to receive commercial communications.
• File a complaint with the competent authority if they consider that their rights have been violated.

To exercise any of these rights, you can send an email to info@gelasynkro.com indicating your request and attaching a copy of your identity document.

  1. Use of Cookies

We use cookies to improve user experience on our website. These cookies allow us to analyse traffic and user behaviour. You can manage or disable cookies through your browser settings.

  1. Links to Third Party Sites

Our website may contain links to external websites. We are not responsible for the privacy practices or the content of such sites.

  1. Privacy Policy Update

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this section, with the corresponding update date.